Product Definition
Turning the business idea into a clear digital product and prioritising the core experience for fast clinician adoption.
All work
Case study — 01
Healio
A healthcare-focused mobile product built for the Indian market, unifying doctors, clinics, patients and clinical operations.
- Client
- Healthcare Providers & Clinics
- Industry
- Connected Healthcare Platform & Provider App
- Year
- 2024
- Services
- Product · UX/UI Design · Mobile Engineering · Backend & APIs · Launch
09:41
5G
H+
Healio Provider
Apollo OPD · Room 04
On Duty
Today's OPD Shift
Dr. Vikram Seth
24Tokens
18 Done6 Waiting
Token#12
Rahul SharmaM · 34y
Follow-up: Hypertension & ECG review
Checked in 6m ago · Priority Regular
Next UpEst. wait ~8 min
#13
ReadyAnanya Iyer (28y · F)
Throat infection · 10:45 AM
#14
WaitingSunil K. Verma (61y · M)
Diabetic Panel Review · 11:00 AM
📋New Rx
🧪Labs
📅Roster
💬Chat
Overview
The engagement
Healio was engineered to solve the chaotic reality of everyday outpatient departments (OPD), independent clinics, and connected healthcare providers in India. Instead of fragmented registers and bloated legacy software, Healio provides a clean, role-based mobile interface for doctors, nurses, labs, and patients.
Challenge
What stood in the way
In Indian outpatient clinics, doctors see 40–80 patients in a single shift. Any app requiring multiple taps or complex data entry will simply be ignored by busy clinicians.
Patients and clinics operate on heterogeneous networks and variable Android devices. The interface had to feel instant, support multi-lingual staff, and offer zero-latency token tracking.
Traditional Clinic
Physical tokens, paper registers, scattered prescriptions
With Healio
1-Tap OPD queue, digital Rx, instant patient history
Approach
Evidence first. Systems second. Screens last.
UX/UI Design
Designing a simple mobile journey around healthcare users with high-contrast readable tokens and 1-tap queue actions.
Mobile Development
Building a fluid React Native & Expo cross-platform application tuned for 60fps performance on real Indian devices.
Backend & Integration
Connecting the application to database infrastructure, SMS/WhatsApp notifications, and secure doctor authentication.
Testing & Launch
Taking the product through real-clinic QA, performance optimization, device stress-testing, and production implementation.
Solution
Built around the ninety seconds a clinician actually has.
A single mobile experience with fast queue status switching (Waiting → In Progress → Done), instant digital prescriptions, staff role delegation, and live token display. Built to be faster than the paper it replaced, on the mobile hardware doctors and patients already carry.
09:41
5G
H+
Healio Provider
Apollo OPD · Room 04
On Duty
Today's OPD Shift
Dr. Vikram Seth
24Tokens
18 Done6 Waiting
Token#12
Rahul SharmaM · 34y
Follow-up: Hypertension & ECG review
Checked in 6m ago · Priority Regular
Next UpEst. wait ~8 min
#13
ReadyAnanya Iyer (28y · F)
Throat infection · 10:45 AM
#14
WaitingSunil K. Verma (61y · M)
Diabetic Panel Review · 11:00 AM
📋New Rx
🧪Labs
📅Roster
💬Chat
Results
Twelve months after launch.
- 100%
- Live in Production
- <30s
- Consultation Handoff
- 0
- External Software Needed
- 60fps
- Smooth Performance
Active mobile product built for Indian healthcare
Median time to review patient and update token
End-to-end unified appointment & provider workflow
Optimized for high-speed clinician interactions
Gallery
Aa
Next project
Healio
Connected Healthcare Platform & Provider App · Product · UX/UI Design · Mobile Engineering · Backend & APIs · Launch
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